Shipping Policy
Shipping Policy of Renivo Kraków
Below you will find the estimated delivery time for all our shipments:
● Once an order is placed, we need 1–3 business days to process the order.
During the week this usually takes one business day, but if you order on Friday evening or during the weekend, it may take a bit longer.
● After processing, your order will be shipped, and the average delivery time is 8–12 business days.
We strive to make the ordering and delivery process as user-friendly as possible for our customers. If you have any questions or comments, please do not hesitate to contact our customer service. Below is an explanation of how your order is processed and delivered.
Placing an order:
Ordering from Renivo Kraków is simple. First, go to the product page and add your desired product to the cart by clicking the black "Add to cart" button. Make sure you’ve selected the correct variants. If everything is in order, proceed to checkout by clicking "Proceed to checkout."
On the information page, enter the correct shipping details and click "Continue to shipping." On the "Shipping" page, you can review the entered address details.
Please note that every order is shipped completely free of charge.
Click on "Continue to payment" and select your preferred payment method.
At Renivo Kraków, all payment options are SSL-encrypted, ensuring a secure payment environment. Pay by credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment.
Click "Complete order" and follow the instructions on the selected payment page.
If you encounter any issues, feel free to contact us.
Shipping Costs:
We cover the shipping costs for every order. All of our products are shipped 100% free of charge, with no minimum order requirement.
Shipping Your Order:
Found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible.
To keep our prices fair, we collect packages in bulk and ship them once the minimum quantity has been reached.
We appreciate your understanding and cooperation in helping contribute to a better and healthier world.
We do our utmost to ship your order as soon as possible.
Contact us via email if you want to ensure that your order is shipped the same day.
Our service team will be happy to advise you on the best solution.